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Frequently Asked Questions (FAQs)

Content

What is included in the Mealey's Online database?

All of Mealey's titles are available through Mealey's Online. You will have immediate access to current issues the day they are published as well as an editorial archive of all titles from 1990. Mealey's Insurance and Insurance Insolvency reports are available back to 1984 and 1989 respectively. All documents -- published and advertised -- are available from April 2002 to date.

How can I search the database?

You can conduct keyword searches or search by Mealey document number.

How often is Mealey's Online updated?

Publications are updated on the same schedule as the print versions, so different publications are being updated each day.

How quickly is each issue uploaded?

Your issue is uploaded within hours of being completed by Mealey's editorial and production departments.

Are court documents available online?

Yes. Starting with April 2002, all documents you see in the print product PLUS all additional documents we don't have room for in our print product are included in Mealey's Online. They are in PDF files that require Adobe Acrobat Reader 4.0, which maybe downloaded for free by clicking the Download Acrobat button on the sidebar menu, or directly from www.adobe.com.

Do I need any software to access documents online?

You need Internet access and Adobe Acrobat Reader 4.0, which may be downloaded for free by clicking the Download Acrobat button on the sidebar menu, or directly from www.adobe.com.

Where can I get help with the Adobe Reader?

You can get support directly from Adobe's Reader Support site.
http://www.adobe.com/support/products/acrreader.html

Can I print articles and documents?

Yes.

How can I get referenced documents published before April 2002?

You can order documents cited before April 2002 by calling the Customer Support Department
at 1-800-833-9844

Can I pay per view?

Yes. You may search all Mealey products and review the headline results at no charge. You will need to use your credit card. Articles are $25 each; court documents are $35.

What credit cards to you accept?

Visa, MasterCard, American Express

Is this a secure site?

Yes. Your credit card information is safe on this site. The site is hosted by the VeriSign Secure Site on lexisONE®. We know that security is a serious concern of on-line consumers -- that's why the site is protected by the VeriSign Secure Site Program.

What if I prefer to pay by check?

If you would prefer to pay by check, contact Customer Support at 1-800-833-9844.

Can I subscribe online to this site?

No. However online subscriptions to Mealey content are available through your Lexis® Sales Representative on www.lexis.com.

Do I have to create a username and password to use Mealey's Online?

Yes. The benefit of registering is that it allows you to return at any time and view items you have previously purchased.

How do I create a Mealey's Online username and password?

You can create a username and password by clicking on the Login/Register link at any time. You will then be prompted to provide us with some registration information as well as create your ID and password.

Using Mealey's Online

Do I have to register to use the site?

At present, you do not have to register to simply search. You must register to purchase.

Do I create my own user name and password?

Yes. You will choose your user name and password when you complete the registration form.

How many user names do I get?

Only one user name & password is registered per person.

Can my username and password be used on any other LexisNexis® sites?

Yes, your Mealey's Online username and password can be used on both lexisONE and LexisNexis Bookstore.

Can I check this service from locations other than my office?

Yes. You can access this site from any place that has an internet connection.

Can I search all publications at once?

Yes, you can search all Mealey products at once or choose to search a specific title.

How do I perform a search on Mealey's Online?

You can perform a single document search or search publications by keyword, using the Mealey?s Online Publication search form.

How do I see Table of Contents for a specific issue of a publication?

You can view Table of Contents for a specific issue of a publication using the following steps:

  • Select the publication to search.
  • Enter the volume and issue numbers separated by a dash.(example: 10-6.... which would
    represent volume 10, Issue # 6 of the publication you selected.)

I do have a document number for a document I need. How do I find it on Mealey's Online?

  • Enter the document number as published (xx-xxxxxx-xxxc).
  • When the search results appear, click on the document number you need.

I do not have a document number for a document I need.
How do I find it on Mealey's Online?

  • Select the publication or 'Search All Publications'
  • Enter your keywords
  • Your search results will contain article titles
  • The articles will contain hyperlinks to the documents, or you may simply copy the document
    numbers and search as above.

Helpful Hints For Mealey's Online Users

  • Always sign on with your username and password
  • Perform searches with keywords from 'Search All Publications'
  • Search for documents with the document number or through the articles

Contact Us

How do I contact Mealey's with questions?

Please contact our Customer Support Department at 1-800-833-9844.

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